I honestly don’t even know where to start with how disappointing this stay has been at Marriott OceanWatch Villas in Myrtle Beach. We...
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I honestly don’t even know where to start with how disappointing this stay has been at Marriott OceanWatch Villas in Myrtle Beach.
We came here expecting a relaxing family vacation, and instead it’s been nothing but frustration. The front desk staff has been incredibly rude and completely unwilling to help in any way. Not even the slightest effort to accommodate our situation — I have a broken arm and my 11-year-old daughter has a broken wrist. You would think there would be some level of understanding or flexibility… but absolutely none.
To make matters worse, the “woodsy” pool area is downright disgusting. It’s poorly maintained, uninviting, and honestly embarrassing for a resort that claims to be high-end.
We even offered to pay more for a better, more accessible situation and were basically brushed off. No empathy, no customer service, nothing.