Westgate Town Center Reviews & Ratings

We have owned since 1999. We've come every year since our kids were little. We own a 4 Bedroom lockoff.The lockoffs are great if your bringing a larger group because every family can have their own place, yet still be close. So when you want to relax and have some privacy it's no problem. There's been talk about adding a water park on site. There's lots of stuff for the kids to do, our teenagers enjoy volleyball, basketball, biking, paddle boats, tennis, puttputt golf and pools. Be sure to see the animal show on site it's great. Disney is 1.1 miles away. Shopping is close. Pizza Hut is on site and a small grocery store. Any time we've had any problems they were taken care of right away. Overall a excellent place to stay!

We stayed there this spring. We are owners and the new 5500 building was outstanding.

We have owned at Westgate Town Center since 1998, and have used it three times, and always love it there. The amenities are getting better all the time as they expand, and we have always been treated like we are important. This year we checked out a couple other resorts while using our week (41), and were convinced we were in the right place!

I have been a Westgate owner since 2001 and a Towncenter owner since 2003. It is a great vacation for the kids. Near all of Disney parks and Universal Studios. The units are well maintained and the staff is extremely accommodating.

We have owned at this resoprt for 4 years and went on an exchange the year before. As soon as we stayed once, we had to own. The facilities are wonderful, as are the friendly staff. Many of the activities are free of charge, such as owners breakfasts and dinners, bikes to use, and fishing equiptment. There is an oversized roman spa in the master bedroom, and a big screen television in the living room.

The first time we stayed, my 2 year old daughter fell and scraped her knee. We asked for a bandaid. Within minutes a staff member was at my condo with a first aid kit, making her feel like a little princess.

I dont think you can beat the overall experience at any otehr facility.

The facilities were wonderful, once we were checked in to the correct room. We arrived around midnight, and the check-in was "mobbed". Instead of a beautiful full bedroom with Jacuzzi andfull kitchen, the first night we in in a "hotel room" of the small variety. By 1:00 pm the following day, they had us in the beautiful room we had exchanged for. From thereon, our week was terrific.

The pools were spaced throughout the large resort in a way we found enjoyable. The proximity to the theme parks was convenient and I loved the kitchen facilities we had. The Jaccuzzi tub was terrific as well. It filled rapidly, as opposed to some I've used. One afternoon we locked our keys in the room and the security people were there to help in less than a half hour. Check out was fast. We just dropped off the keys as we left and there were no "hitches" after our initial one. I'd use Westgate again.

We've been there twice and it was great both times!

Fantastic property with great amenities!!

We were just there this past week and the room was amazing. The mastersuite is grand. The furniture was outstanding. The place overall was wonderful, however, be sure to get a pool view. We were in the 5700 building which is a walk to the pool and the view was less than desireable. We overlooked construction. Overall, a great resort.

We originally owned at Westgate Vacation Villas and then purchased at Westgate Town Center which is the newest phase adjacent to Westgate Vacation Villas.

It's a great place for kids with many activities that they can participate in and it is also great for adults. The rooms are very spacious and well kept. The furnishings are first class. Many amenities. The grounds are immaculate. Have the use of several pools at the Town Center and Vacation Villas. It's a great place.

Have had with us family members on vacation, and/or have sent family members & friends to the resort and they were extremely surprised to see how big the rooms were and how nice the resort in general was. The lock-out feature is great.

We recommend Westgate Town Center without reservation. You won't be dissatisfied.

I have owned my unit at the Town Center for 4 years. I had previously owned a unit at Westgate Lakes and find the Town Center to have all and more that the Lakes had. I would recommend this resort to anyone, especially those with children.

We have owned at Westgate for 5+ years. We have used the unit 4 times and brought friend a couple times, to use the lockout. Everyone had a wonderful time. the units are roomy and comfortable.

Westgate is constantly growing and adding more ammenities.

The Town Centre is the latest, and only partially completed part of the Westgate timeshare development right next to Westgate Villas and Westgate Towers. Guests can use facilities in all three resorts, incl. about 12 pools, tennis, club house, etc. The whole complex is only about two miles to Disney and very close to a variety of restaurants, shops and entertainment. We found the resort well maintained and managed by friendly and helpful staff.

Just returned from a weeks stay at this resort(Bldg 5100). Will not stay here again.

Location: It's probably the closest time share facility to Disney, which was why we booked it, other than the Disney timeshare properties. We were in the Magic Kingdom parking lot in less then 10 minutes. So 3 stars for this.

Check in: No problems at check-in. Had to wait about 30 minutes on line for help. Thought it would be longer because there were about 20 people in front of me but they had plenty of staff moving the line along. They were trying to get you to sign up for a viewing of the facility and their "Welcome breakfast", we declined without any pressure to go. And then they wanted one of their staff(sales person) to take us to our room. I said, "Not to worry, I think I can find my room" and we left and found our room with no help. So, 2 stars for this.

Staff/service: They seemed nice but didnt speak any english, which is becoming more and more the norm. I think they should know certain words like: toilet paper, towels. I mean I asked one guy for a pool towel not knowing if he had any and he looked around and gave me a garbage bag. Now, I needed a garbage bag(and maybe he knew that) but I was headed to the pool. He figured it out and we both chuckled, but when I'm on vacation in my own country I shouldn't have to do that. Half way thru the week they did change our sheets and provide us new towels but they didnt vaccuum(not sure what the policy is on that). So 2 stars for this.

The Experience: I do like the fact that the pool stays open late(although we were in bed by 10:30pm every night but up at 7am to get to the parks early). So I can't complain that the people were being loud until the late hours, their on vacation just like us. All of the people that we came across were friendly to us. No one made us feel unwanted or insecure because we were a white family in a predominately African-American/Latino facility. Parking was not an issue, had a spot by my building every night. The one major problem I had was the huge pool right behind the reception area(in between bldgs 4000 and 5000), it appears to be the main pool for the facility, well its NOT THERE, its a sand lot. So, 2 stars for this.

Every single Marriot time share in the area or the two Sheratons(Vistana or The Villages) is better than this, even the older ones. Go stay there.

I will never stay here again. I advise others to steer clear from here! I was the second one in line to check in, we weren't able to get our room until 6:30 at night. After many complaints! Some people waited in line to check in for over 3 hours! It was horrible. They have many little pools with nothing to them. The drinks and food are expensive. Any time you call the front desk for anything they put you on hold for many many hours. You actually had to drive to the main desk to get any help. This is horrible place and I would never stay there again even for free!