Absolutely LOVE the location of this resort. Trails are right out the back of the property. No crowds of downtown Sedona, and yet...
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Absolutely LOVE the location of this resort. Trails are right out the back of the property. No crowds of downtown Sedona, and yet downtown is just a couple of miles down the road.
We have stayed here twice. We were a bit disappointed with our recent stay, since they put us in a unit that is in obvious need of upgrading. The screen door to the master balcony needed repair; and even after the repair man "fixed" it, it still fell off often. The resort went "digital" on their TV's while we were in town, but they didn't automatically upgrade all the units, and we were not advised of the change, so we were without cable for a night and a day, and needed to call to ask about the issue. We would have thought that they would just automatically take care of this or at least leave a message on our phones.
On our first visit several years ago, we must have been in a newer unit ... all granite counters throughout and beautiful furniture. This time, there was some odd solid surface in the bath with only one sink. It felt a little small-ish. The bed was quite comfortable but the way that they make the beds had the bottom sheet crawling up each night. The furniture felt in need of replacement.
We don't like the fact that there is no restaurant, bar, or small market on the property to pick up odds and ends that we might forget at the market. We think these items would make this place an absolute gem.
But, all in all, it is a fantastic location in general. The unit you will receive will make your stay better or worse. First, the location of the unit ... we find that the ground floor units feel very dungeon-like. The views from the unit also will make the stay better ... or worse.
We were pondering whether they may have "overbuilt" the resort since there are far more units than our first visit there. It seems that there are many units that have a "resort/parking lot" view. It's too bad. Fewer units and adding a restaurant, spa, market, pool bar would have been a better idea.
The staff is fantastic! They were very accommodating and helpful. The sales staff/conceirge is a bit on the aggressive side.