Westgate Smoky Mountain Resort & Water Park Reviews & Ratings

« Back to resort
4.8 out of 5
  • 5

    (207)

  • 4

    (19)

  • 3

    (2)

  • 2

    (1)

  • 1

    (4)

  • Resort location
  • Staff/Service
  • Cleanliness
  • Sleep comfort

Been to Westgate Smoky Mountain Resort & Water Park lately?

Add review
  • We love that they have a free shuttle to take us down the mountain and there is a stop at the bottom for the free Gatlinburg shuttle....

    Read more »
    By michaelm3725 Jul 11, 2025
    Helpful? 0 0
  • Excellent customer service, easy to navigate, amenities are great. Close to Glatingburg downtown. Awesome view of the mountains. The...

    Read more »
    By edgardor7 Jul 6, 2025
    Helpful? 0 0
  • Overall, the resort, staff, location and amenities are great. The water park is great for children and adults alike. Anything that you...

    Read more »
    By rebeccap395 Jun 27, 2025
    Helpful? 0 0
  • Westgate Gatlinburg Tennessee is by far the best family vacation you will ever take. We came with the kids in March and loved it so much...

    Read more »
    By rachaelj31 Jun 18, 2025
    Helpful? 0 0
  • Trolley stop nearby for easy stress free access to Gatlinburg. Leave the driving to the professionals and don't worry about driving or...

    Read more »
    By janets861 Jun 3, 2025
    Helpful? 0 0
  • We love it enough to go back every year. We go at different times to enjoy the season changes and the array of restaurants and activities...

    Read more »
    By johnh3024 May 30, 2025
    Helpful? 0 0
  • Enjoy Christmas at the Westgate Smoky Mountain Resort and Water Park. A perfect family getaway that offers plenty of room and is a great...

    Read more »
    By geraldiner27 May 30, 2025
    Helpful? 0 0
  • This is an amazing upscale resort located in the Smoky Mountains of Tennessee in Gatlinburg near Pigeon Forge. All bedrooms are lock-offs...

    Read more »
    By b687 May 21, 2025
    Helpful? 0 0
  • It’s a cool place to go out in the smoky mountains. Everybody there was very nice. They got several pools. They have a kid pool park. It...

    Read more »
    By erich713 May 12, 2025
    Helpful? 0 0
  • I have been going to this resort for 24 years and find something new to explore every time

    By rosemc2 Oct 30, 2023
    Helpful? 0 0
  • Great place for the entire family. Lots of things to do.

    Read more »
    By bobc639 Apr 9, 2025
    Helpful? 0 0
  • Situated b/n Gatlinburg and Pigeon Forge, this is a 24/7 Gated 5-Star Resort with a beautiful mountain view and minutes away from...

    Read more »
    By felixa22 Mar 22, 2025
    Helpful? 0 0
  • Outstanding resort!! We have had many wonderful vacations here. There are several activities at the resort, including an indoor...

    Read more »
    By cynthiae129 Mar 21, 2025
    Helpful? 0 0
  • Great Place

    By alanw296 Mar 12, 2025
    Helpful? 0 0
  • We've vacationed at the Westgate Smoky Mountain Resort & Water Park three times with friends and family. Our Christmas stay was the most...

    Read more »
    By rooseveltq Mar 9, 2025
    Helpful? 0 0
  • We have stayed in this resort since 2004 and have loved every visit. We liked seeing bears from our porch and enjoyed seeing the...

    Read more »
    By davidf1403 Feb 22, 2025
    Helpful? 0 0
  • I was looking for the perfect space to accommodate my family of 7. The scenery here was absolutely breathtaking. There were plenty...

    Read more »
    By vanessah78 Feb 11, 2025
    Helpful? 0 0
  • Great location between Gatlinburg and Pigeon Forge. Lots of family attractions. Water park in the premises. Playgrounds for small...

    Read more »
    By myrnam40 Mar 18, 2022
    Helpful? 0 0
  • Westgate Smoky Mountain never disappoints! First traded into WSMR @ Thanksgiving 2002 with our 5 children & we've thoroughly enjoyed all...

    Read more »
    By loric299 Jan 29, 2025
    Helpful? 0 0
  • Very relaxing vacations spot we love seeing all the bear sightings and just hanging out at resort! Water Park is nice and kids love it...

    Read more »
    By francesk50 Jan 28, 2025
    Helpful? 0 0
  • Great family vacation spot. Multiple pools . Great water park and it's free!!

    Read more »
    By paulan47 Feb 8, 2023
    Helpful? 0 0
  • Great Resort

    By rajnikantn Jan 23, 2025
    Helpful? 0 0
  • Gorgeous views and a terrific family vacation destination!

    By dianep518 May 17, 2023
    Helpful? 0 0
  • The Smoky Mountains are beautiful any time of year. The resort has a lot to offer for family fun! The cabin is spacious and the beds are...

    Read more »
    By jaimem187 Jan 13, 2025
    Helpful? 0 0
  • The Westgate is a very friendly space that provides joy and rest (whichever you need). The view from the room is breathtaking. There are...

    Read more »
    By sorimarc2 Jan 12, 2025
    Helpful? 0 0