Westgate Smoky Mountain Resort & Water Park Reviews & Ratings

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4.8 out of 5
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    (19)

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    (1)

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  • Resort location
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  • Great location between Gatlinburg and Pigeon Forge Tn. Views are amazing.

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    By robertn540 Jan 3, 2022
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  • Our home away from home! Our happy place! Love everything about Westgate!!!

    By tonyal88 Dec 19, 2021
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  • The staff here treated us like royalty. Always friendly, always helpful, and a pleasure to deal with. We spend our Thanksgiving holiday...

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    By michaela1347 Dec 4, 2021
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  • Aug 2021 The cabins and condos are located in the 70 acre Westgate Smokey Mountain Resort. One mile out of Gatlinburg going toward Pigeon...

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    By lindaa712 Updated Aug 26, 2021
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  • My wife and I have owned in this resort since 2019. As skeptical timeshare observants we chose to educate ourselves in the field of...

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    By kenneths357 Updated Mar 10, 2021
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  • I have been staying at Westgate Smokey Mountain since 2004. Guest service is always top notch, and the facility is always neat and clean....

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    By juliaf96 Aug 30, 2020
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  • By marko205 Aug 27, 2014
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  • We've been in the "timeshare world" since 1998. This exchange was by far the BEST exchange we've ever had. Our jaws dropped when we first...

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    By bigeyes1 Oct 13, 2013
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  • The service was fantastic. Anytime we needed something, even something small like a spatula, our request was serviced within 10 minutes...

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    By patrickc196 Jul 22, 2010
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  • We visited in June 09 and were very happy with the resort. The check in was excellent, and the people friendly. We were given a unit in...

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    By nancyk31 Jun 10, 2010
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  • My wife and I traded to be able to stay at the Westgate Smoky Mountains in June. We received an efficiency unit, which was joke. In our...

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    By danield94 Oct 6, 2009
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  • Just stayed here Christmas week 2007 with wife and 2 kids. We all had a great time. Location is very close to both Gatlinburg and Pigeon...

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    By dann21 Dec 27, 2007
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  • Exceptional resort. great indoor waterpark. excellent service.. Only drawback is check-in time is somewhat slow. We go every year with...

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    By cathi8 Jun 2, 2007
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  • Resort is beautifull Water park isn't finished yet, but is huge. Walls thin even though made of logs. Need to put something on the bottom...

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    By joanl2 Sep 11, 2006
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  • My wife, my toddler and myself have stayed here several times and found the staff very accomodating even at 1:00am when we checked in one...

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    By ty24 Updated Aug 29, 2006
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  • Just returned from here last week. Occupied a 1 Br which was beautiful. Facilities were good for us. Agree with earlier assessment that...

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    By pa11261 Jun 12, 2006
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  • Beautiful resort. In construction so some of the amminities are lacking but an indoor pool with lazy river should be done next year. Only...

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    By jeffeckel Updated Apr 25, 2006
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  • By lorah9 Mar 15, 2006
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  • By larry744 Dec 6, 2005
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  • I agree that the check-in process needs ALOT of work. We preregistered for check-in at 1:30pm. Supposedly, after this you can just come...

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    By anna258 Aug 3, 2005
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  • The Management of this complex is extrememly poor. The check-in process may require an hour or more. Parking is very limited. -- The...

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    By ronald118 Updated Jul 13, 2005
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  • By bravesfn2 Updated Feb 12, 2005
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  • located just off hgwy 441 in gatlinburg. lots to do in area. trolley service available to gatlinburg and pigeon forge if you don't feel...

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    By johnny45 Sep 9, 2004
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  • Beautiful. Convenient location. Large variety of entertainment possibilities from shopping to hiking to theme parks to live...

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    By glenda67 Jul 19, 2004
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  • This resort is under construction, which accounts for only a small amount of the noise. The resort is next to a major highway. The floors...

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    By lititz Updated May 11, 2004
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