Gatlinburg Town Square Reviews & Ratings

Convenient to the Great Smoky National Park and the downtown Gatlinburg but that is where the pluses stop. For several reasons, I would not stay here again; there are no staff located on site (must go further down the street to an office to speak to anyone in person), there is a charge for in-suite Wifi which is not acceptable for a "resort", the pool floor was "green" when we arrived and we watched the guy clean the by scrubbing the floor but not draining the pool to clear the scum, parking stalls are very narrow and make getting out of the car next to impossible. Overall, badly in need of a major renovation.

Gatlinburg Town Square is within walking distance to all of the restaurants and shops in town. We have been staying there for 20 years and just love it.

Gatlinburg Town Square is nicely located with many amenities just steps away from endless dining and entertainment on the Gatlinburg strip while still providing peace and tranquility alongside Leconte Creek.

Terrific place, very peaceful but also a lot of fun...In the middle of the mountains but a short walk from the main Galinburg area and the good tourist spots. A great pancake and breakfast spot is like 20ft away... Lovely old people there who make you feel special. The resort was much nicer than I expected, a homely feel with several large bedrooms. Pool, hot tub, BBQ, etc on site. Great resort

I love staying at Gatlinburg Town Square. The staff is courteous and helpful. right across the street is a wonderful pancake house, close to attractions, restaurants and entrance to Great Smoky Mountains.

Great resort in the heart of Gatlinburg. Perfect set-up for families.

best week for fall usually; great location near civic center and downtown is on RcI POINTS BUT CAN DROP RCI AND KEEP OWNERSHIP WEEK EVERY YEAR WITHOUT HAVING TO SCHEDULE ANNUALLY . high quality place also near mountain lift to restaurant , skiiing etc . walk to METHODIST AND OTHER CHURCHES

I have stayed at Gatlinburg Townsquare many times. Beautiful location in the middle of the Smoky Mountains. Right in the heart of Gatlinburg and just minutes from the national park entrance. The helpful staff make sure you have what you need for a great getaway.

Gatlinburg Town Square resort is in the perfect location it is within walking distance to downtown Gatlinburg, the staff are very friendly and accommodating. Very clean and super comfy beds. There is a full size kitchen with everything you need to cook meals in your own unit. Also a washer and dryer in the unit. The one we stayed in has a beautiful view overlooking the creek. You can sit out on your private balcony and listen to the creek flowing. Highly recommend this resort.

We have going to this resort at least one wk for many years. It has recently seen many improvements since the wildfire that destroyed close by properties and a timeshare further towards pigeon forge.

The new charcoal grilles are much nicer and have hoods to help maintain even heat when desired. There are at least three grille areas. Parking is more than adequate and there are larger spots on the property. We usually use a 4 dr Jeep Wrangler but have parked a Lincoln Navigator and Chevy Tahoe with no problems.

It is a wonderful location with motor trail, hiking right up hill and access to downtown and the Smoky Mtn National Park is exceptional.

We use both sides of the A-B lockout units and always have plenty of room. Front desk staff and maintenance have been very helpful and friendly too!!

Don’t miss this gem !!

There are free WIFI and free parking. A golden location in Gatlinburg: walking distance to downtown, yet it's away from the crowds and downtown noises. Staff is always very nice. you can change towels and bed sheets during business hours which usually is limited by other resorts. Love the onsite activities: concert, cookout and children and adults classes, so you have some down time between hiking, rafting and other entertainments.

We acquired our unit last winter through an ad in Redweek. We stayed the week of 4th of July. Our accomodations were more than acceptable - two bedrooms, full kitchen, comfortable living area. The resort is fairly old and it shows, but maintenance was good all things considered. If you want to visit Gatlinburg and the National Park, you can't get much better than this location. What a great time! Looking forward to coming back in 2008. 5 stars for area and location, 4 stars for the resort.

We just stayed a week in a studio. We were told it can fit 4 comfortably. In my opinion, it can only SLEEP 4 comfortably. They can't bring any belongings. There was no place for suitcases. There was only 1 very tiny closet and no dresser. One bedside stand. I had to put my clothes on a shelf over the tv. The unit was nice and clean though. Bed and couch were comfortable. The parking garage was a nightmare! The parking spaces are very narrow and hard to get in/out of if a car is parked next to you. We never had a problem finding a space though. We probably would stay here again but not in a studio.

We have stayed in both a 2 bedroom/2 bath and a one bedroom with studio/lockout. They were both very clean and very well appointed.

The 2 bedroom had a king master bedroom opening into a spacious bathroom with a large jacuzzi and a walk-in shower. The master also had a sliding door to the balcony as does the living room. The units had comfortable overstuffed couches and chairs and a corner gas fireplace. The second bedroom had twin beds and it's own door to the outside. The second bathroom is just off the second bedroom.

The one bedroom with studio/lockout was magnificent. The overstuffed sofa and chairs in the living room were leather. There was a beautiful corner gas fireplace

The king bedroom had a most unusual inset above the bed with soft lighting lamps. A large jacuzzi was in a corner of the bedroom. There was a sliding door to the balcony. The master bath was adjacent to the master bedroom and had a walk in shower and large vanity. This one bedroom unit was quite large. It also had a stacked washer and dryer in the unit.

The lockout, by unlocking the A and B side, was fantastic with a king size bed, leather fold out sofa, large jacuzzi in the corner, gas fireplace, mini kitchen with refrigerator and microwave and nice bathroom attached with walk-in shower.

Gatlinburg Town Square is within walking distance to mid town and is very convenient to all shops and restaurants.

Our stay there was wonderful. Great Location staff was very very nice. We stayed 2 weeks. Older units are being updated, but still great place to stay. Staff helped make the trip wonderful.

We stayed here last summer. We arrived after hours and found it very annoying having to check in at a completely different site. Check in also took awhile. Parking was a problem. Most days it was very hard to find a parking space. Once we got to the unit (we had a very hard time finding it), we had to call to get the 2nd bedroom unlocked so we could use it. The unit was one of the newer ones so it was fairly nice. We did get a bonus of a washer and dryer in the unit that we were not expecting. It was a long way to walk to get to our room once getting to the building. It was convenient to downtown Gatlinburg. A nice short walk to get to the downtown area. We would probably not stay there again.

Outstanding resort. Location is beyond words. Walk the street of Gatlinburg and trolley drops you right at the front door. The staff is one of the best I've seen. Resort is well kept. The 4th of July parade is a must to see. Once you park, you can trolley everywhere.

First, I can't believe someone would complain about bugs in a National Park. Come on!!! Also, sure, Gatlinburg has construction underway, it's a boom town, and yes, having the new TimeShare go up next to GTS is a minor annoyance (we overlooked it 4th July week 2005), but, so what, people have a right to build on their property.

Having said that, our week at GTS -- our first week ever there -- was great. Got married on Friday 1 July in Cades Cove. Spent the week, enjoyed the National Park, did the Honeymoon Cruise whitewater rafting the Nantahala, went wine tasting through the Smokies, visited Helen GA a great little town a couple hours away, and enjoyed the midnight 3 July big annual 1st in America 4th July parade!!

Harrogate TN and Lincoln Memorial University -- one of the best Lincoln Museums I've seen -- is just 90 miles away, right next to Cumberland Gap, a great day trip!!! Plus Knoxville has some great historic sites, too!!!

GTS is a great resort. We just bought 2 weeks resale last year, and used one this year, the 3BR penthouse unit (just a few of those are available, w/ 3rd BR in nice large loft). Parking was convenient. Facilities were well maintained. Location was walking - convenient to anything in Gatlinburg, and best thing is it's only 1 long block off Main Street.

We had a mini-reception in our 3BR unit for about 15 people. Found the staff very nice and helpful. Aside from the minor distraction of having construction next door -- people building on their property as they're entitled to do -- we really couldn't find anything at all negative to say about our unit or our experience.

Only disadvantage of absolutely any note is that the registration desk/hospitality staff is about 1 block off-site, and it would be great to have a live person on site -- aside from sales people -- to ask questions of.

We're looking forward to coming back!!!!

Large unit, but set up for handicap. This meant showers had benches in them that made using them while standing up a major challenge(and rail with handsprayer kept falling on you). Both beds were as hard as a cement slab, and bedding was threadbare and scratchy. Construction next door was a MAJOR noise problem all day long from 8am-7pm. It made the pool only nice to sit by once they finished work for the day. Our daughter & I kept getting biten by bugs, but the staff said it must be from being out in the woods or the Nat'l Park-we never went near the woods or into the Park, but kept seeing bugs in the unit. On the positive side, it's a great location, lots of activities,plenty of parking, friendly staff.

Great location. Underground parking. Within walking distance to all of downtown Gatlinburg. Resort is maintained well. I have stayed three times and have plans to go next Spring Break. One mile from the entrance to the Great Smokey Mountains National Park. Close to hiking, skiing, shopping, great restaurants. Next to a roaring stream that you can see from most units. Great for families or couples.

After my wife and I purchased a 2 bedroom winter flex time at this resort, we were told the "paperwork"deed, etc. would take 60 days to complete. Oct.5th,2003,Sunday we purchased. Friday, Jan.30 2004 with several calls to the resort, also Summer Bay office Florida, the courthouse in which Gatlinburg does filings, we were informed FINALLY...the paperwork has NEVER GONE THROUGH to the courthouse, thus we have never received our deed. I am very disgusted and surprised of the lack of attention that my purchase has received. It appears to me, once the closing transaction was made and monies exchanged hands, RAIN ON ME!. Steven Swope

Had a wonderful week at the resort. The unit was clean, well appointed. and spacious. The staff was very friendly and helpful. The complex was great and the view we had from our room was just like a postcard. You can not beat the location to downtown Gatlinburg. We will stay at this resort again in the future!!! (And a special thanks to Steven Smith for all his help in planning our vacation)