The Bay Club at Waikoloa Beach Reviews & Ratings

The hotel is clean and comfortable - 5 stars! There are so many things to do at the resort, from shopping to petting dolphins, pools, water slide, water falls, a lagoon, paddle boats, free DVD rentals, a luau, a spa, and golf nearby.

Clean, very spacious rooms with modern furnishings and luxury toiletries. Very close to everything in Waikoloa. We have stayed here many times and have always had an amazing experience.

The Bay Club is one of the premier resorts in Hawaii. There are many highly rated golf courses in the area and two excellent ones right on site. There are walking trails, grocery shopping, restaurants, etc neaby. I believe the Bay Club guests have some access to the Hilton Hotel nearby. The concierge, on site, will have current information.

We spend five weeks a year vacationing at the Bay Club ( villa and 1 bedroom penthouse). It’s our favorite Timeshare resort. The rooms are spacious, nicely furnished and clean. The location is convenient, and the service is excellent. There is maid service twice a week, and the housekeeping is very accommodating if you need any extra dishes, silverware, pots, hangers, etc.

Over the years, this has become our favorite destination in the world!! The Big Island of Hawaii offers such diversity-- from tropical paradise with swimming and snorkeling, to rainforest, to snow-capped mountains, Volcanoes National Park and even desert cacti! Oh, I forgot to mention... whale watching!!

Been coming to big island since 2007 and often use my HGVC points at Bay Club for a Villa. Definitely quieter than the neighboring properties and less crowded. Pools are smaller than say Kings Land, but it all works great at Bay Club. The grounds are always immaculate, exterior condition of units given their age, is definitely above avg. We had a unit this time where kitchen cleanliness wasn't up to snuff and we had an ant problem, but prior visits has not been problem, anomaly for sure. Higher floors get the best views overall. Would love to see an air fryer added to units on next remodel.

Loved going to the Bay Club for many years. The whole area is beautiful and convenient for shopping as well as music in the evenings at the Shopping Center. Our unit overlooks the golf course and is kept extremely clean as are the grounds. The staff is also very friendly and conscientious about our needs. Love this resort!

We enjoyed a wonderful week at the Bay Club. We had a third floor unit with a gulf course and partial bay view. Lovely evening breezes often enlivened our happy hours / dinners on the lanai. We never had any issues with parking or access. The unit is extremely comfortable and spacious

We enjoyed terrific help during our visit from both Erwin, the maintenance man who showed us how to use appliances that had befuddles us (the DVR is accused via a play station controller) and from Glory at the front desk, who offered much useful information and answered every question patiently and professionally. We can't wait for our next visit two years from now.

Aloha and Mahalo!

RCI exchange into a 2 bedroom unit in building 3. All 2 bedrooms have at least a partial golf course view. All 1 bedroom units face parking lot. We got the "A" unit with wrap around lanai, 2 nd floor, full golf course view. All excellent except kitchen was small, and had minimal amount of dishes, etc. noisy neighbors from above can be heard too. TV/satellite cut in and out on both audio and video numerous times on a variety of stations.which proved to be annoying. No consistency on that issue. Finally the unit was dark, even though we had sun exposure most of the day. Access to Kings Land pools for $15/day per person. Hilton lagoon is free ( considered a beach which must have public access). Just don't use their chairs. Access to Hilton pools is $80/day, or $150 for 3 days for a family of 4. Skip the pools. They are cold. Location rated a 3 due to not being on beach. Sleep comfort a 4 due to noisy neighbors above.

We love the Bay Club! In the perfect location on the Big Island with access to the Hilton property. Shopping nearby and a shuttle to get you there. The units are large with patios overlooking the golf course. All recently redone and very comfortable!

The Bay Club has been completely refurbished. The units are laid out nicely and feel more spacious than the neighboring HGVC property. We own at both HGVC Waikoloa and Bay Club and prefer to stay at the Bay Club. Bay Club guests are allowed to use the HGVC pool and check in and out with HGVC staff in the HGVC lobby.

You'll love what's happening at the Bay Club. Starting last summer (2010) the Bay Club has been undergoing a complete renovation of all timeshare units. This includes all new flooring (tile and carpet), new kitchens, new bathrooms, repainting with more subtle colors, new window treatments, new lighting, LCD flat screen TVs and all new indoor and lanai furniture. The new design is in line with what you'll see at new timeshares resorts in Hawaii and actually makes the units look larger than they already are. The exteriors are repainted with a slightly darker tan color which fits in nicely with the colors of the Waikoloa Beach Resort community. The two pools have recently been updated with salt water systems (replacing the chlorine) and deck furniture. The grounds have been replanted and the large water feature has been redesigned to add a putting green. A small playground has been added and Hilton (Bay Club's management company) has opened a poolside cafe and bar at the adult pool. Hilton has also expanded and outfitted a fitness center near the tennis courts which have also been resurfaced and upgraded. What hasn't changed at the Bay Club is the Ohana spirit which is carried on through both the Bay Club and Hilton staff members. It is truly like coming home to see your family when visiting the Bay Club.

We used our 2-bedroom unit in August 2007. We own timeshares in 5 other companies and by far the Bay Club is one of the best for reservation service, friendliness, and best of all, the units are very large. We accomodated 11 family members for dinner in-room one evening and the living/dining area still felt large. The lanias are very large and give you a great outdoor experience. The resort feels a little dated to us and the landscaping needs more luscious plantings as was done at the newer Hilton Waikola units adjacent to the Bay Club. However, these things aside... this is a great place.

My husband, ten-month-old, and I spent a week at this resort and it was a perfect fit for our needs. We rented a two-bedroom, two- bath condo which was quite large. The master bedroom had a king bed, the guest bedroom had two full-size beds. Both bathrooms had a soaking tub and separate shower stall.

The kitchen was smaller and there were not many pots and pans, but enough to get by on. You will need to bring/buy spices, salt/pepper, etc. for cooking as none are provided in the condo. Washer/dryer in the unit are nice to have, but pretty small so plan on doing lots of tiny loads (two one-load boxes of laundry detergent are provided).

If you are traveling with an infant, cribs are provided upon request. The resort has standard cribs and pack n' plays; I would recommend the pack n' plays as the cribs are old and the mattresses are very, very soft. Both however are "hotel size" and smaller than what you're used to.

The condo was clean and furnishings appeared new. Maid service is provided once during your stay and all linens and towels are changed. Units have a very large lanai, perfect for meals outside. We had a nice view of the golf course, but watch out for errant balls!

There are two pools which are not huge, but not crowded either. Most of the time we had the pool to ourselves, or shared it with other families. Guests can also use the pool at the Hilton Grand Vacation Club next door. The public beach is just a short drive down the road; the water is calm and good for small children or floating on a raft.

One note: when you arrive, check-in is at the Hilton Grand Vacation Club. You will see signs for The Bay Club on the right, but the gates are closed and require a key card for entry. Keep driving to the top of the hill and you will see the entrance for the Hilton Grand Vacation Club on the right.

Overall, a nice quiet resort that we would definitely recommend and return to.

We, a family of 4, stayed at The Bay Club at Waikoloa Beach, Building 1, unit 125, from August 19-24, 2006, in a 2 bedroom unit. We were originally assigned a ground floor unit, and the resort kindly accommodated us when we requested a unit on an upper floor. The unit was spacious, well equipped, clean and very nicely decorated. We had a view of the golf course. Although the unit was beside the main road, Waikoloa Beach Drive, we couldn’t hear any cars. The balcony was very large and the closet/sink/cupboards on the balcony were very useful.

The Bay Club is managed by the Hilton Grand Vacation Club (HGVC) which is the adjacent resort. The check in for the Bay Club is at the HGVC front desk. The HGVC resort is separate from the Hilton Waikoloa Village which is the hotel across the street from the Bay Club. HGVC welcomed Bay Club guests to use its pool which was much bigger and nicer than the Bay Club pools.

We found the staff friendly and helpful. The Island Orientation was very well presented and informative and was well worth attending.

We attended a timeshare presentation at the HGVC. The units at HGVC, being brand new, were very nicely decorated and luxurious. But I found them to be less spacious than the ones at the Bay Club.

The Hilton Waikoloa Village hotel is a must see. You can’t tell from the street, but it is absolutely huge in there. The trams, boats, restaurants and shops (everything but the swimming) are open to the public. I was told by the front desk that during the less busy season, they do sell a limited number of family day passes for $85 which gives you access to the pools. Dolphin Quest is a swim with the dolphins program that is run independently and you have to book far in advance to get a spot. There is a waitlist for last minute cancellations if you didn’t book before your arrival.

The Kings Shops nearby has many art, clothing, and tourist stores, several restaurants, a food court, gas station and Whalers general store. The nearest grocery store is in Waikoloa Village, about 15 minutes drive inland. We were told that a new shopping center is being built at the entrance to the Waikoloa Beach area.

Staying in Waikoloa removed us from all the hustle and bustle of the Kailua-Kona area (where we stayed the previous week), but it situated us in close driving distances to all the beautiful beaches on the Kohala Coast. Having very young children, our favorite beach was Spencer’s beach about 15 minutes north of the resort. The sand was fine and the water calm. Hapuna beach which is on of the highly rated beaches may be suitable for older kids, but the blowing sand, strong under tow, and big waves didn’t work for us.

We thoroughly enjoyed our stay at the Bay Club and look forward to our next visit there.

Wow. I just read through the reviews of Bay Club, and just had to weigh in as an owner for the past 7 years. The Bay Club is one of the most beautiful, most friendly and most luxurious resorts that you will find in Hawaii (or in most resort areas). We have stayed three times, and each time we have thoroughly enjoyed the accomodations (the units are huge, colorful and extremely clean and comfortable), the surroundings (peaceful and gorgeous) and the programs provided. The staff have been enormously friendly and helpful. If you're looking for glitz, crowds and tiny hotel accomodations, by all means stay across the street at the Hilton Waikoloa. We would much rather stay in the peace and beauty at Bay Club and, when we feel like strolling through the Hilton, we merely have to walk across to the way to restaurants, shops, etc. To those few disgruntled reviewers, I suggest that you call beforehand to make sure that the unit that you have been assigned has been upgraded (there will always be some units that are in need of upgrade since all units are not upgraded in the same year.) We love the Bay Club!

We have owned a timeshare at this property since 2001 and have only had the best, first-class experiences with the staff, service, and quality of furnishings and decor in our unit. The units are impeccably clean. We are so pleased to own a week at this resort and happy to be a part of the Hilton Grand Vacations Club family. :-)

Some units upgraded some show as dated and worn, upgrading is substandand over all ok at best