Chalet High

Great location adjacent to the Bryce Resort, which is a family oriented four seasons golf, mountain biking, and winter mountain snow sports destination. Chalet High's resort is complete with a gym and indoor pool facility as well as great timeshares. Timeshares are well maintained, and complete with full kitchen, clothes washer and drier, with most also outfitted with an oversized jetted whirlpool soaking tub, and functional sauna room-- perfect to recover after a fully day on the ski slopes!

If you are expecting the quality of a Hilton or a Wyndham, you need to set your expectations much, much lower. We had a 3 bedroom unit which was very spacious and extremely quiet; however, there is a very good reason why the maintenance fees are so low, the reason being that you get what you pay for! There appears to be very little maintenance, if any! The wallpaper was peeling, the carpet had buckles in it, the linoleum in the kitchen had holes and stains everywhere. The woodwork appeared as if a dog had chewed on it, the front doorway was peeling and not only in need of paint, but a weather strip. The wind blew freely beneath the door. The slate hearth for the firplace was busted up and the firebricks were cracked. Due to so many fires within the resort, the resort has issued a moratorium on the use of the fireplaces, which was very important in our unit!!! The kitchen light's shade was cracked and had been glued back together. The furniture was sparse (which was not really a major problem); however, it was extremely worn and outdated. The cleanliness of the unit also left something to be desired, as we had to clean the living room when we arrived. As far as amenities provided, the only thing is soap. The guest must provide everything else. Make sure that you also take your hairdryers and extra TV's for the kids to use for their video games. There are only two TV's provided in a 3 bedroom unit.

The staff was friendly, but completely useless for help and information. When asked what time the ski and tubing area opened and the cost, the young man at the activities desk said, "I don't even though if they do that this time of year." (You pass the slopes when you enter the property and see people using them!!!!!) Much of the inventory for the kitchen was missing, and when my husband went to the desk to get a pancake spatula, the two young ladies working had no idea what a pancake spatula looked like! (This was how it was listed on the inventory sheet.)

Now that I have given the negatives, there were some positives. We actually had a very nice time. As I stated above, the place was very quiet and spacious. We also went tubing and sight seeing The views were very nice even in February and the restaurant at Bryce Mt. was fun. The food was good, and the DJ played awesome music.

With all being said and done, we will return. We will know that we definitely need to lower our expectations before arriving, bring our own personal items and not ask the staff for help!